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jerri 13th Jul 2016

Posted on the Forum

hi, I work in a high care community and I am trying to build a positive culture between relatives and staff but it is very hard because families are untrusting and aggressive towards staff, I understand it takes time but I was wondering about others experiences of how they have opened honest and respectful dialogue between family members
Solange 22nd Jul 2016
Hi Jerri, I know how you feel, sometimes it is really challenging to please all families. But there are strategies to make it a little easier. Watch out for coming article on the subject.

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