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Joining means you’ve read and agree to our Terms of Use and Privacy Policy.
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Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use.

  • Memberships are per person and usage of the website is monitored. By becoming a member of Golden Carers you understand and agree that you will not share your membership details with anyone else.
  • The duration of all paid memberships is 365 days. You may renew your membership at any time to add another 365 days to this period.
  • Memberships are not automatically renewed. Renewal reminders will be sent to you prior to the expiry of your membership. If your membership expires without renewal, your membership area access will stop working.
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All intellectual property rights in the materials you access remain with Golden Carers.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Self Promotion: Golden Carers provides useful and relevant content to its members. If you've had a good product experience and believe this will help another member feel free to share it, however, Golden Carers is not designed as a self-promotion platform so please don't use it that way.


The information contained in this website is for general information purposes only.

The information is provided by Golden Carers and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, nor do we assume any legal liability about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Golden Carers. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Golden Carers takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


This website and its content is copyright of Golden Carers 2018. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

7 Day Money Back Guarantee

The team at Golden Carers work hard to provide members with quality content & resources, but we understand it isn't for everyone.

If you have purchased a membership and would like to cancel it, we offer a 7 day money back guarantee. The 7 day period starts from the time of purchase or the date an invoice was activated.

To request your money back, please contact us. Any feedback you have on how we can improve Golden Carers is greatly appreciated.

Cards: Refunds must go to the same credit / debit card used at the time of payment.

PayPal: Refunds must go to the same PayPal account used at the time of payment.

Bank Deposits: We can only refund Australian bank transfers to members who paid with an Australian bank account. We do not accept International Bank Transfers, Cheques, or Money Orders.

Bank Fees: We cannot refund transaction fees charged by your bank.

This privacy policy sets out how Golden Carers uses and protects any information that you give Golden Carers when you use this website.

Golden Carers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Golden Carers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Information Collection

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Google Analytics & Google Adwords: Data collected: Cookie and Usage Data, demographics, interests, and behavious to better understand, protect and server you and our community
  • Contact form: Data collected: Address, Email, First Name and Last Name
  • Direct registration: Data collected: Address, Company name, Email, First Name, Last Name, Password, Phone number and various other types of Data
  • CloudFlare: Data collected: Various types of Data
  • Mailing List or Newsletter: Data collected: Email

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You can contact us anytime at [email protected] and request to be removed from marketing materials, or have your data removed from our system/s.

We will fulfill the request as quickly as possible, normally a few business days, and we cannot guarantee a perfect result.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your information to send you promotional information which we think you may find interesting.

Data Owner

Data Owner: Golden Carers, Brisbane (Australia)

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Beryl-Ann Kirby - Lifestyle Coordinator

“Many thanks for making our life so much easier. Otherwise designing these activities would take forever!”

Beryl-Ann Kirby
Lifestyle Coordinator

Fidelma Carroll - Activity Coordinator

“Thank you so much - I love the site. it has been so helpful and I'm glad I joined”

Fidelma Carroll
Activity Co-Ordinator