Tips for Communicating with English-Second-Language Clients

Tips for Communicating with English-Second-Language Clients

Found in: Activities Articles Multicultural

Activity staff need to communicate effectively with people from diverse linguistic and cultural backgrounds in order to create conditions and programs sympathetic to their experiences.


Solange 1st Dec 2015
What a good idea Satomi. Best wishes!
Satomi 1st Dec 2015
My situation is different. I'm a Japanese background. Most of my residents use English as a mother tongue. When I conduct "Cross Word Puzzle", "Tongue Twisters" or "Story Telling", sometimes they show me their puzzled faces. I ask "What did I say?" After spelling out the word, they pronounce the word correctly for me. The room turned to an English class room. Most of time they are happy to teach me and I use this as an activity.

I use this technique for other language culture people. So we learn a few different words in French, Dutch, South Africana, Germany, etc.