Advocacy is necessary to safeguard the rights of people at risk such as those living in residential aged care facilities or receiving home and community care services.

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Filidea 4th Feb 2015 D/T
Hi Solanage.
I am not sure if you are aware, but the Charter of Residents Rights has now been changed and the new name is, "Charter of Care Recipient's Rights and Responsibilities" - for residential care.
This has recently been updated from the Department of Social services, Australia Government under the Aged Care Act 1997, Schedule 1 User Rights Principles 2014.
You might want to look into this.
Amanda 3rd Feb 2015 Trainer
Good article, thank you