Person-centred care is a philosophical approach in which older people are placed at the centre of their own care by care providers and health services. This diverges from the traditional view of the therapist as an expert and moves towards a non directive approach.

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Pam 14th Jul 2015
This may help - Contact the Alzheimers Association in your State or Australian AA they have info on 'The Caring Role' as part of training Aged Care & for relatives & friends plus other 'get to know' info.
Lisa 3rd Jul 2015
Does anyone have information on the importance of knowing your resident. I have to do some training for my staff
Cheers