10 Tips for Improving Interpersonal Communication Skills
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Interpersonal Communication is face to face communication; it is the exchange of verbal and nonverbal messages between people. Effective listening and understanding body language are central to effective communication.
People with strong interpersonal skills work well with colleagues, co-workers, residents’ relatives and clients. These skills can be practiced and developed over time.
In this article we cover:
- Why Improving Interpersonal Skills in Important
- 5 Communication Skills to Focus on
- 10 Tips for Improving Interpersonal Communication Skills
- How to Practice Reflective Listening
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I agree that communication skills are extremely important when working with your residents and staff.
I think it is very important when interacting with those who have dementia.
The examples you gave of reflective listening will be most useful to you.