By
Caitlin
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Writer
Communication Strategies That Improve Client Engagement
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Engagement Starts with Person-Centred Care. Place residents at the center of their own care to promote independence and satisfaction. Learning about past lifestyle choices helps us to devise meaningful activity programs that improve quality of life.
In this article we cover:
- Gather Information on Past Lifestyle Choices
- Who is Responsible for Client Engagement?
- Be Supportive when Communicating
- Find out How Your Client Learns
- Talk "With" Your Client
- Practice Active Listening
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