By
Haley
Recreation Therapist And Writer
Recreation Therapist And Writer
Digital vs. Paper: How To Best Communicate With Residents
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A big part of our role as Activity Professionals is communication. We spend a lot of time and energy communicating with residents, family members, visitors, staff members, and community partners.
However, sometimes it feels like we're spinning the wheels with communication, especially when our messages fall through the cracks with residents or others. If you’re having lapses in communication, the problem might be with your methods.
In this article we cover:
- Times Are Changing
- Paper Communication - Examples, Benefits & Drawbacks
- Digital Communication - Examples, Benefits & Drawbacks
- How to Find Out What Works for Your Audience
- Be Flexible
- Don’t Make It Harder on Yourself
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Digital vs. Paper: How To Best Communicate With Residents
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Yes there is something to be said for a newsletter you can hold in your hands and scan and peruse at your leisure. Thanks for your feedback Nikki.
I email our quarterly newsletter to families and the few guests who use digital means of communication. I always get enough printed copies for all guests though as even the ones who have read their email like to have the paper copy. I'm guessing this is due to a mix of memory loss and lack of comfort with digital means.
Texting rather than phone calls work for some with hearing loss who are comfortable with that function on their smartphone. This is just those last minute changes due to a storm or a reminder that their session is today.
A new activity has been posted by a Golden Carers member: Digital vs. Paper Communication