Managing Your Membership
Your Golden Carers membership gives you 12 months of unlimited access. Here's how to keep track of it.
Check Your Membership Status
Head to your Account page. You'll see your current status at the top: Active with your expiry date, or Limited Access if your membership has ended.
If your membership is expiring soon, you'll see a reminder with a Renew button.
Renew Your Membership
- Click Renew on your Account page (or Pay if you're new)
- Choose your payment method: Credit Card, PayPal, or Invoice
- Complete the payment
Credit Card and PayPal give you instant access. If you choose Invoice, access is activated within 24 to 48 hours once payment is received.
There are no auto-renewals. You'll never be charged unexpectedly.
View Your Invoices
Click Invoices on your Account page to see all your past payments. You can click any invoice to view the full details or print it for your records.
Group Memberships
If your facility has a group membership, your group leader manages the subscription. Chat with them if you have questions about your access.
30-Day Guarantee
Not sure if it's right for you? Every membership comes with a 30-day money-back guarantee. No questions asked.
If you need any help with your membership, just get in touch. We're happy to help! x
