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By Molly Activity Professional & Writer

How to Manage Aggressive Behavior

How to Manage Aggressive Behavior
10 170

Providing care to residents with aggressive behavior can be extremely challenging. Considering the number of residents we work with and the close living quarters they live in, we will at times be faced with someone who is unhappy no matter what lengths we take to care for them.

In this article we cover:

  • 6 Tips for Approaching Unhappy Residents
  • 5 Reactions to Avoid
  • Support for Caregivers is Vital
  • You Can't Please Everyone
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Comments
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Kathleen avatar

I work in a Dementia Wing, and we get aggressive behaviour all the time, different things work on different residents obviously .Some residents will go for a walk away from everyone. Or ask them very quietly And slowly what’s upsetting them and if communication is not good, maybe suggest are they hungry ,thirsty, wanting to go to the toilet ,sometimes not always it’s sometimes the simple things .

To agree and support what ever is worrying them ,ask them if there is anything I can do to help, if a resident says Go Away ,do it don’t continue trying to talk, watch them from a distance and come back 10 mins later ,with a smile on your face and say good morning like it’s been the first time they have seen you. Knowing your resident is the key, Not every thing works but it’s trial and error.

John avatar

Great article!

John avatar

I'm not the greatest at managing aggressive behavior, but I now feel a little more confident after reading this article!

Talita avatar

So glad you found some useful tips here. Thanks John! All the best!

Matylda avatar

Amazing what love and kindness can achieve . I asked very verbally aggressive resident if he can be my friend because I really need one at the moment and gave him a hug ,he smiled at me and said yes ,he was always verbally abusing as soon as he seen me . It is working so far ...

Molly avatar
Molly Activity Professional & Writer

What a wonderful thing you've done for this gentleman! Offering purpose through friendship is such a beautiful idea. Thank you for sharing, Matylda!

Talita avatar

Thank you so much for your feedback Camille, we really appreciate it! x

Camille  avatar

These are really helpful tips to manage aggressive behavior . I have shared these tips with my colleagues and we have been implementing them and we have seen positive results. I truly appreciate the addition information. Thanks Golden Cares for the great work you do.

Molly avatar
Molly Activity Professional & Writer

Thank you, Camille, for sharing your results! I'm so happy to hear that you are working together to handle these types of situations as a team.

Molly avatar
Molly Activity Professional & Writer

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