I'm looking for advice on helping out seniors utilize unnecessarily complicated technology. Our cable provider recently upgraded to a wireless 4K system. Several of our residents have been forced to change their systems and are no longer able to navigate their TVs by themselves. This is beyond cheat sheets and labelling remotes- it becomes an issue of accessing apps like Netflix, youtube, and a very different format of cable channels. Instead of turning the power on and flipping to a channel they enjoy, they must navigate a series of screens to the app that provides them with whatever type of show most of them are interested in. It makes me so mad that these residents are paying more than the others with standard cable for a service they can barely use. Additionally, they are required to register for Netflix, Amazon Prime, Internet if they want to access more than the very limited number of included channels.
Maybe this is a rant. Maybe a call for help. Ideas, suggestions, support....whatever you've got I will gladly take it.
Thank you so much for such an awesome resource and to everyone for sharing their ideas. It takes the pressure off and allows more time to be spent with the ones we are caring for who after all need our time more than anything else. I am looking forward to reading as much as I can get my hands on and finding ways to improve the lives of our valuable community members and bring some sunshine in. Much appreciated :)