We have a welcome pack and the manager greets them with a small gift, after the RN has done her assessment i introduce myself and give them a monthly planner explaining what we do and where, hope this helps.
We have been a member of Golden Carers for the past 5 years and honestly, it makes our lives here both easier and more interesting!!! The hours it saves us when planning activities for our residents result in delivering quality activities. Our residents love the word searches and crosswords and the armchair travels have brought happy memories of holidays. Thank you for all you do!