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I really love your website. I still find it incredulous that this site exists. I know how hard it must be for our Lifestyle teams to keep coming up with ideas and activities and to now have found this site - WOW. I really do think it says a lot about the immense value of community collaboration - because this site is about that! so I am immensely proud that people, especially older people, may be benefitting from this wonderful resource all over the world.
Meg Schwarz
Project Officer
Australia
I am thinking, you mean quality improvement
This article may help you
https://www.goldencarers.com/9-areas-of-focus-for-quality-improvement-in-senior-care/7319/