Hello all, I absolutely love my job as an Activity Director. However, we have several residents who just don't get along with each other, roll their eyes when another person enters the room that they don't like, and spend their time complaining to me about each other. Of course I understand that there will always be folks that don't see eye to eye at every stage of life and in each situation. But it's getting to the point where it makes most activities stressful and not enjoyable for everyone because they can't put aside their differences and just ignore each other. What would you suggest? I am someone who avoids confrontation at all costs, so this has been giving me anxiety for the last few weeks.
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I absolutely love my job as an Activity Director. However, we have several residents who just don't get along with each other, roll their eyes when another person enters the room that they don't like, and spend their time complaining to me about each other. Of course I understand that there will always be folks that don't see eye to eye at every stage of life and in each situation. But it's getting to the point where it makes most activities stressful and not enjoyable for everyone because they can't put aside their differences and just ignore each other. What would you suggest? I am someone who avoids confrontation at all costs, so this has been giving me anxiety for the last few weeks.