How to Manage Conflict Within Your Activity Department

How to Manage Conflict Within Your Activity Department

User Profile By Haley Burress   United States

Found In: Activities Articles

Conflict between team members is common, especially in high-stress environments like a senior living community. However, conflict without a resolution can lead to grumpy staff members, increased turnover, and lots of drama. Here’s how to handle it appropriately.

Ideally, everyone in your activity department will get along and work well as a team. Unfortunately, this doesn’t always happen.

Conflict between team members is common, especially in high-stress environments like a senior living community. However, conflict without a resolution can lead to grumpy staff members, increased turnover, and lots of drama. Here’s how to handle it appropriately.

In this article we cover:

  • Why Conflict Happens
  • Handling Conflict Before It Escalates
  • When Conflict Happens
  • 13 Tips for Managing Conflict


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Susan 14th May 2020 Activity Director
Hi Paraskevi
I am sure you have explained Why and when you do what you do
Does this person who you have a conflict with do good work besides that or are there other problems??
If everything else is good perhaps you can figure out a way to satisfy both of you by compromising somehow
Rob 12th May 2020 Team leader
Thanks for this - very helpful at this time!
Susan 12th May 2020 Activity Director
Hi Paraskevi
I found that a staff meeting works well
The hard part may be getting everyone together
It’s nice to serve food at the meeting
https://www.goldencarers.com/what-to-include-in-a-staff-meeting/5106/
Paraskevi 13th May 2020 Lifestyle And Leisure Coordinator
Hi I do that too. It's so hard.
Paraskevi 12th May 2020 Lifestyle And Leisure Coordinator
I am getting a lot of conflict with what activities are on times, why is t his person doing this.....

It's hard because they make you feel so bad and like a losing battle.
Haley 11th May 2020 Recreation Therapist And Writer
Haley has submitted a new article: How To Manage Conflict Within Your Activity Department
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